One of the most popular AI-powered chatbots ChatGPT has faced a legal challenge in the European Union. A user’s allegation that ChatGPT provided false birth date information about him OpenAI a complaint against him. Correcting such information is a fundamental right of European Union citizens.
GDPR and Protection of Personal Information
The complaint is being handled under the General Data Protection Regulation (GDPR). The GDPR guarantees the correction of inaccurate or misleading personal data and allows companies to be fined up to 4% of their turnover for violations. This could mean serious financial sanctions for OpenAI.
Artificial Intelligence and Privacy Rights
Relevant non-profit organization focused on privacy rights Noyb that the lawsuit will not last long and that OpenAI will probably try to resolve the issue through cooperation. However, OpenAI states that some bugs may not be fixable due to the complex nature of GPT models. This is one of the challenges in the development of AI technologies.
Europe has very strict rules on the protection of personal data. This is an important example of how AI applications will be evaluated under these rules. It remains to be seen how OpenAI will proceed and how GDPR authorities will intervene in this situation.